PERSONAL DATA PROTECTION AND INFORMATION TEXT

(Within the Scope of LPPD No. 6698)

This Clarification Text has been prepared regarding the processing of personal data obtained through the website operated by BİOŞARJ BİTKİ KARIŞIMLARI ("Data Controller").

1. Identity of the Data Controller

In accordance with the Personal Data Protection Law (“LPPD”) No. 6698, your personal data;

BİOŞARJ HERBAL TEA BLENDS
Address: 71 Evler Mahallesi Yalçındağ Sokak No:7/A Odunpazarı / Eskişehir / TÜRKİYE
E-mail: info@biosarj.com

is processed by as the data controller.

2. Personal Data Processed

Within the scope of website and e-commerce activities, the following personal data may be processed:

  • Identity information (name, surname)
  • Contact information (e-mail address, phone number, address)
  • Order and payment information
  • IP address and log records
  • User transaction information
  • Request and complaint information

3. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

  • Execution of order processes
  • Provision of products and services
  • Payment and invoicing transactions
  • Management of shipping and delivery processes
  • Provision of customer support services
  • Fulfillment of legal obligations
  • Ensuring website security
  • Marketing and informational activities (if explicit consent is obtained)

4. Legal Grounds for Processing Personal Data

Your personal data is processed based on the following legal grounds:

  • Being directly related to the establishment or performance of a contract
  • Fulfillment of the data controller's legal obligation
  • Establishment, exercise, or protection of a right
  • Having your explicit consent

5. Transfer of Personal Data

Your personal data may be shared in accordance with the LPPD with:

  • Cargo companies
  • Payment service providers
  • Shopify infrastructure services
  • Authorized public institutions and organizations

International data transfer is carried out only when legal conditions are met and necessary technical/administrative measures are taken.

6. Method of Collecting Personal Data

Your personal data is collected automatically or partially automatically through:

  • Forms on the website
  • Order and payment screens
  • Cookies
  • Email and communication channels

7. Your Rights Under the LPPD

As data subjects, in accordance with Article 11 of the LPPD, you have the right to:

  • Learn whether your personal data is processed
  • Request information regarding the processing, if any
  • Learn whether it is used in accordance with its purpose
  • Know the third parties to whom it is transferred, domestically or abroad
  • Request its rectification if it is incomplete or incorrectly processed
  • Request its erasure or destruction in accordance with the LPPD
  • Request notification of these operations to third parties
  • Object to the emergence of a result against you through analysis by automated systems
  • Demand compensation for damages if you suffer losses due to unlawful processing

8. Exercise of Rights

You can submit your requests regarding your rights to BİOŞARJ via:

  • Written letter
  • Registered electronic mail (REM)
  • Secure electronic signature
  • The company's email address

Applications are concluded free of charge within the periods stipulated in the LPPD.

9. Data Security

BİOŞARJ takes the necessary technical and administrative measures to:

  • Prevent unlawful processing of personal data
  • Prevent unlawful access
  • Ensure data retention

10. Updates

This Clarification Text may be updated according to legislative changes and company policies.
The current text will be published on the website.

11. Enforcement

This text comes into force as of its publication date.
Everyone who uses the website is deemed to have read and accepted this text.